The query is for a POI that you are not familiar with. what do you do in that situation?

Question:

The query is for a POI that you are not familiar with. What do you do in that situation?

A) Research the query in order to understand the user intent.

B) Skip the query as you are not familiar with it.

C) Rate it anyway without understanding the user intent.

D) All of the above.

Answer:

The correct answer is A)

Explanation:

POI refers to Proof of Identity.

Proof of Identity is usually required in business to validate the identity of one of all of the parties who intend to proceed with a commercial relationship.

To open a Bank Account, for instance, the bank would normally ask for some proof of identities such as utility bills, government-issued Identification, or number etc.

So when in a business a person receives a POI they are not familiar with, to skip it might be detrimental. To rate it anyway without understanding the users intent may be very hazardous as many online fraudsters have also perfected a way to collect information using fictitious POI queries.

Therefore the best option would be to research the query, research the user as well as their intent.

Cheers!