The balanced scorecard does not use financial or nonfinancial measures. incorporates financial and nonfinancial measures in an integrated system. is based solely on nonfinancial measures. is based solely on financial measures.

The correct answer is: incorporates financial and nonfinancial measures in an integrated system.

Explanation:

The balanced scorecard can be defined as an approach to measuring and managing an organization's performance.

Because it is a flexible method, it can be adapted to different companies and situations.

The method uses financial and non-financial measures in an integrated system so that managers can monitor and control by means of indicators whether the planning outlined for the company is actually being effective for the achievement of objectives and goals. In the balanced scorecad, the indicators are analyzed from 4 perspectives: Financial, Customer, Internal Processes and Learning and Growth.

This method assists in a more active management, aimed at a greater vision of business systems and the possibility of managing strategic actions so that the company remains competitive and innovative in the long run.