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8 May, 20:53

Interview any business owner on how he/she ensures that the elements of TQM positively impact on the business

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  1. 8 May, 22:58
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    I interviewed a restaurant owner and here's how the element of TQM positively impact his business:

    - Ethics & Integrity & Trust, he gain consumers trust through his ethic and integrity

    - Training, he got more skillful workers

    - Teamwork, teamwork created efficiency in his workforce

    - Leadership, he gain respect from his employees

    - Recognition, His restaurant is really well known in the area

    - Communication, he could easily solve a conflict that arise in his workplace
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