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25 May, 05:03

An automobile rental company interested in learning and adapting to the needs of its customers is focusing on the business driver:

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  1. 25 May, 09:01
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    The answer to the above situation or condition is Customer and supplier intimacy.

    If a company or organization have a strategy on customer and supplier intimacy, this makes customers and suppliers valuable and important stakeholder within the company or organization. When they are important stakeholders they will feel themselves more valued.
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