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24 October, 18:44

Crm programs are tools used by companies to track spending by collecting information, such as customer identification and contact information, and some form of information on the rfm of the customers' purchase history. what does rfm represent?

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  1. 24 October, 20:15
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    Crm programs are tools that companies use to collect customer information like contact info, spending history and identification. Some forms if the information on the customers RFM are available as well. RFM is recency, frequency, monetary.
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