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24 August, 01:32

A user complains that their speakers are not producing any sound. what should you try first?

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  1. 24 August, 02:45
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    Check and see if the speakers are turned off or the volume is turned down all the way. Then if that didn't work, then I would check and see if the speakers are connect to the back of the computer on a desktop, or in the settings and run the test tone if on a laptop. If it still doesn't work then I would say it is a bad connection in the laptop, or a bad port or bad connection to the back of the speakers. And if it is a laptop then I would tell them take it to the shop to get it fixed.
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