Under Juran's Law, whenever a problem occurs, what percentage of the time is the problem the result of a system/process error?

Question

Computers & Technology

Montana

14 December, 19:36

Under Juran's Law, whenever a problem occurs, what percentage of the time is the problem the result of a system/process error?

+2

Answers (1)

Know the Answer?

Travis Hendricks · Answer 1

C. 85 percent

Explanation:

Juran's Law is a law used in the category of Total Quality Management. This law states that whenever a problem occurs during a process, only about 15% of the time is it the individual's fault, the rest of the time it is the process's fault. Therefore 85% of the time, the problem is the result of a system/process error.