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27 April, 00:42

What kind of document serves as a legally binding contract or part of a contract that defines, in plain language and in measurable terms, the aspects of a service provided to a customer?

A. master service agreement

B. service-level agreement

C. memorandum of understanding

D. statement of work

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Answers (1)
  1. 27 April, 02:55
    0
    C. memorandum of understanding

    Explanation:

    A memorandum of understanding is a type of agreement between two or more parties. It expresses a convergence of will between the parties, indicating an intended common line of action.
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