What kind of document serves as a legally binding contract or part of a contract that defines, in plain language and in measurable terms, the aspects of a service provided to a customer?
A. master service agreement
B. service-level agreement
C. memorandum of understanding
D. statement of work
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Home » Computers & Technology » What kind of document serves as a legally binding contract or part of a contract that defines, in plain language and in measurable terms, the aspects of a service provided to a customer? A. master service agreement B. service-level agreement C.