How would you describe soft skills?

Soft skills are a cluster of productive personality traits that characterize one's relationships in a job space/community. These skills can include social graces, communication abilities, language skills, personal habits, cognitive or emotional empathy, time management, teamwork and leadership traits.

Explanation: these are skills certain people need in order to be able to have an easier time to talk to their co workers.

A soft skill is a skill that enable someone to talk or interact and it is effective.