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28 February, 22:28

Malcolm received an email from his boss criticizing his job performance the message stated that Malcolm often failed to respond to customer inquiries came in late to work and chatted on the phone with his friends during the workday Malcolm was furious he worked hard at his job at least as hard as his coworkers and he wasn't doing anything his coworkers weren't doing Malcolm composed a message to his boss letting his feelings be known Malcolm should

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  1. 28 February, 22:37
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    Maicol must have kept calm, and explained in a very respectful and sincere way the situation as it really happened.

    Explanation:

    In this way he behaves like a professional person who has control over himself and is able to cope with stressful situations.
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