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8 December, 11:27

Achieving quality as excellence is just as important in a service business as it is in a product business. A web services company that has a difficult and confusing online interface for consumers to select the services they need could increase its quality by focusing on which attribute?

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  1. 8 December, 12:50
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    The best answer to the question: Achieving quality as exellence is just as important in service business as it is in product business. A web services company that has a difficult and confusing online interface for consumers to select the services they need could increase its quality by focusing on which attribute?, would be: Ordering ease.

    Explanation:

    Ordering ease is referred by businesses as the easiness with which a customer can enter a company's website and order whatever goods, or services he needs from the options offered by the company itself. Applying ordering ease in the case of this web services company means that they will work on the means on their interface that will ensure that a customer can have easy access, and an easy time, choosing and selecting the items, or services, he/she needs, without having to waste hours searching through the site.
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