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16 December, 12:04

Michelle is the general manager of a power plant. This morning, she will meet with city officials to discuss environmental issues. After the meeting, she will confer with the plant's section managers to address the concerns of the city representatives. This afternoon, Michelle will meet with a team leader to go over a complaint filed by an employee. After the complaint meeting, Michelle plans to spend time in the library and on the Internet researching new technologies that can be used to improve the performance of her plant. Which type of management skill does Michelle use most during the day?

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  1. 16 December, 12:27
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    interpersonal.

    Explanation:

    Out of all the activities performed by Michelle, three activities involves the interpersonal skills.

    1. Meeting with city officials

    2. Meeting with section managers

    3. Handling the complaint filed by an employee

    All these activities involves interpersonal skills. Hence, we can say that she had spent her most of the day by using the interpersonal skills.
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