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8 July, 17:50

Why is it a good idea to restate what you heard someone say in your own words? this shows that you care about what the person has said. this demonstrates to the other person that you care about what he or she said. this lets you have a chance to talk instead of only listening. this can reduce the chances of a miscommunication.

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  1. 8 July, 19:15
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    This reduces the chances of a miscommunication.
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