Christopher is a mid-level manager who has been working with an executive coach to become a better leader within his organization. One of the goals has been to develop his emotional intelligence. Recently, he scheduled a meeting with a challenging objective - to inform his team of employees that the executive team has decided to abandon the project they've been working on. When he discusses the situation with the team, which of these approaches should he use to demonstrate emotional intelligence?

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Arianna Garrett

19 November, 15:15

Christopher is a mid-level manager who has been working with an executive coach to become a better leader within his organization. One of the goals has been to develop his emotional intelligence. Recently, he scheduled a meeting with a challenging objective - to inform his team of employees that the executive team has decided to abandon the project they've been working on. When he discusses the situation with the team, which of these approaches should he use to demonstrate emotional intelligence?

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Carlo Glenn · Answer 1

When he discusses the situation with his team he should use empathy to demonstrate his emotional intelligence because the team at this stage need comfort and he needs to put himself in their position and try and explain to them that he understands their feeling and needs to assure them that it is not the end of the world that it might be for a greater reason.

Explanation:

Emotional Intelligence: this is also known as Emotional Quotient (EQ) this is the ability to understand and manage your own emotions in positive ways to relieve stress, empathize with others and overcome challenges.