Seth is a deputy city auditor. He wants to create a wiki about processes and audits for the city's audit department. In which two ways can the wiki benefit employees at the department

In creating a wiki about the processes and audits for the city's audit department, Seth gains agency in the shaping of the public perception which surrounds the work of his organization. It allows him to craft a narrative that is beneficial to his department. Moreover, it allows him to arbitrate what information regarding the city's audit department is disseminated. This control allows Seth to craft a narrative which endears him to his community. It could just as well be used to promote departmental transparency, in turn increasing community trust in the operations of his department.