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24 December, 07:48

You should use a direct approach to write claim letters when you expect the receiver to. What should you include in the closing of a direct claim letter? A statement that promotes goodwill and includes an end date and action request A clear statement of the problem

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  1. 24 December, 08:27
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    When you expect the receiver to agree with you.

    A statement that promotes goodwill and includes an end date and action request.

    Explanation:

    A claim letter is a letter that is directed towards a business or company and that conveys a complaint. In this type of letters, it is important to be persuasive. If you believe that the reader will most likely agree with you, the best thing to do is write in a direct way. Moreover, after discussing the problem and closing the letter, it is important to include a statement that promotes goodwill and includes an end date and action request.
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