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14 January, 02:10

Your first encounter at a job interview is affected by the interviewer's scowling facial expression. Which characteristic of communication best describes the situation?

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  1. 14 January, 02:38
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    - Communication is a transactional process.

    Explanation:

    'The transactional model of communication' is exemplified as the mode in which both the sender and receiver play an equivalent role in the effective delivery of the message and its understanding (by the receiver) in the communication.

    In the given situation, the feature of communication that has been reflected here would be 'communication is a transactional processes' as the interviewer's message through his non-verbal gesture ('scowling facial expression') is effectively conveyed and understood by the recipient 'the interviewee' (as he got affected by frowning expression of the interviewer).
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