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7 November, 08:30

Read the e-mail from your customer in the eResource. Write an e-mail responding to this complaint and then describe elements to consider before you send the message to the consumer. Finally, evaluate the consumer's communication. How might you improve the message to make it more appropriate and effective?

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  1. 7 November, 09:23
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    I am very sorry to hear that, Aiden. we do not mean any harm at all, we are sorry for the malfunctioning of the machine, we are glad to give you a full refund in return if you would like, do not hesitate at all, if you need anything at all call us, you.
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