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28 August, 02:35

Face-to-face communication can be an effective conflict resolution strategy when two people's tempers are flaring?

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  1. 28 August, 04:31
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    he answer is no

    In face-to-face communication it is transcendental to choose words politely, so that they do not make reality worse. Most confrontational messages are affirmations of the type you did, and only tend to increase conflict. In other words, the messages of "you" blame, shame, accuse, threaten, rule, denigrate ... The messages of "you" tend to evoke resentment, hatred and revenge.

    What is decisive in all face-to-face interaction, then, is the constancy in defining ourselves by positioning ourselves in relation to the concrete situation in which we find ourselves immersed in everyday life.
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