Claudia got lost several times on the way to her first day at her new school and had to ask for directions. This most likely occurred because

There are various reasons for this. One large reason is that she may not be accustomed to the new environment and layout of the area she is in. She may have forgotten her GPS, or her maps, or whatever it is she uses for guidance to her school. Another reason she may have gotten lost is that she may have gotten the wrong directions.