Conducting a survey best fits which step of the statistical process?

You can use surveys to collect data. Most of the time surveys are subjective data. Also you want a good percentage of the population to respond. Before giving the survey to a large group, test it on several team members to see if they understand the questions. Test your response method along with this. Are you getting the data that you designed the survey for? Then you have an opportunity to adjust before giving to the large group.