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19 November, 20:59

Customers arrive at a checkout counter in a department store according to a Poisson distribution at an average of seven per hour. If it takes approximately ten minutes to serve each customer, find the mean and variance of the total service time in minutes for customers arriving during a 1-hour period. What is the probability that the total service time will exceed 2.5 hours?

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  1. 19 November, 21:28
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    Step-by-step explanation:

    60 minutes = 1 hour

    The statement would be

    "Customers arrive at a checkout counter in a department store according to a Poisson distribution at an average of seven per 60 minutes

    If it takes approximately ten minutes to serve each customer, then the mean service time for in minutes for customers arriving during a 1-hour period is

    10/60 * 7 = 1.67

    In Poisson distribution, variance = mean

    Therefore,

    Variance = 1.67

    The probability that the total service time will exceed 2.5 hours is expressed as P (x > 2.5)

    Converting 2.5 hours to minutes, it becomes 2.5 * 60 = 150 minutes

    From the Poisson distribution calculator,

    P (x > 150) = 0
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