Andy Benton works at the local Starbucks coffee shop and his responsibilities include taking orders, fulfilling orders, and ringing in sales. At what level of the organizational pyramid would you categorize Andy?

A. Strategic

B. Owner

C. Operational

D. Managerial

option C.

Explanation:

The correct answer is option C.

The owner is at the top of the organizational pyramid he owns the organization and all the investment is done by the owner.

Strategic teams do all the strategy related work like how to increase production, decrease the losses, how to increase the quality, etc.

Operational team deals with the work which is related to taking work, assigning work and giving the result to the higher authority.

hence, the work of Andy Benton matches with the duties of the Operation team