Customer expectations can affect how service is delivered and perceived.

a. True

b. False

Question

Social Studies

Clarissa Robbins

17 November, 01:29

Customer expectations can affect how service is delivered and perceived.

a. True

b. False

+2

Answers (1)

Know the Answer?

Cristian Elliott · Answer 1

It is true that customer perception can affect service deliverly and its perception. customers are different and react differently to services based on their tastes, experiences and preferences. Their preferences may also impact on other customers in favour or against the company making it to readjust.

Customer expectations can affect how service is delivered and perceived.a. Trueb. False

Customer expectations can affect how service is delivered and perceived.

a. True

b. False