Many companies are now adopting social media as a means of communication. Which of these is true about using this medium for communication?

The options have not been provided but I found them and the correct answer is: This medium of communication make use of short messaging services to provide quick updates.

Social media networks are becoming more and more prevalent among the companies, as it allows them to reach a wide audience and engage more than ever before. Social media allows companies to directly interact with their costumers and users and they can provide updates instantly. Short messaging services like Twitter are especially well received.

Best Answer choice:

Companies use social media for communication since most of the people use social media on a daily basis.

Benefits of adopting a Social Media Strategy:

1. It allows you to target your audience more effectively.

2. Expands your target audience and brings in new ones.

3. Allows instantaneous feedback from customers.

4. Develops customer service relations and loyalty.