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27 May, 07:33

Leopold, a manager, instructed his subordinate, Allison, to remind her staff that any request for overtime-pay work this weekend could only be authorized by the division manager. Allison misunderstood Leopold and explained to her staff that all were required to work this weekend with overtime pay that had been authorized by the division manager. In this context, why would it have been better for Leopold to communicate to Allison through an e-mail instead of instructing her orally.

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  1. 27 May, 10:46
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    the message will still remain the same even if it is relayed to others

    Explanation:

    In official settings, such an instructional mail will be forwarded to the employees without any manipulation and thus there will not be misinformation while verbal instructions can be confused, not properly understood and even easily altered as it goes down the line of command.
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