Bruce, whose primary job is supervising a small production group, is not getting cooperation from all members on the cross-functional team he leads. In particular, Keylani, a senior marketing manager, seems to resist his direction and tries to influence team members to go in another direction. The source of conflict in this case may be Multiple Choice communication failure. ambiguous jurisdictions. a personality clash. time pressure. status differences.

The correct answer is: Status Differences.

Explanation:

Confict in organizations may arise for multiple factors. Psychological, social, ethical factors may play a role in the developing of conclict inside an organization.

Status Differences can be a key element and a trigger for organizational conflict to occur. Sometimes, employees that have certain experience, age and background may not feel confortable following orders of young, newer employees even if at the time, the position they are in mandates them to do so.

In this particular case, Bruce whose primary job is supervising a small production group is not getting cooperation from all members of the cross-functional team he leads. In particular he is not getting cooperation from Keylani which is a senior marketing manager.

The source of conflict in this case may be: Status differences.