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26 November, 16:14

Scott, the COO for Barcelona Restaurant states: "You can't train people to be enthusiastic, nice, fun, great people. You have to hire that." This quote suggest that Scott believes in what concept when hiring people to work at the restaurant?

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  1. 26 November, 19:48
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    The concept of Type A Personality.

    Explanation:

    Type A Personality is a personalty type that exhibits an enthusiastic and a competitive set of qualities in an individual. This concept of personality was first developed by Friedman and Rosenman (1976). They later concluded that this personality is essentially a congenital trait.

    Type A individuals are said to be competitive and capable of criticizing themselves. They are also goal-oriented and outspoken individuals.

    Here, Scott is looking for hiring people with such personality because they are inborn rather than acquired. This kind of personality trait is rarely acquired or trained. Thus, Scott directly looks for hiring people with such personality as they can't be trained.
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