At Phoenix Instruments, Claudia pulls six samples an hour from an assembly line to examine them for quality defects. If she finds any, she makes adjustments to various pieces of equipment in her area. Claudia's job involves:

Statistical process control

Explanation:

The statistical process control can be described or known to be the method of quality control which involves the adoption of statistical methods in monitoring and controlling a process.

It is known to be a common technique that is used for identifying faults in the production line, and ensuring that the final product is within acceptable quality boundaries.

In this case, the act of Claudia in checking six samples for quality defects, and the mindset of making adjustment is considered as statistical process control.