Azul Stark

28 May, 05:35

Ralph watches as a customer with at least 40 items lines up at his express checkout line. He decides the customer must be a real "idiot" to miss the sign that indicates Ralph's checkout line is an express line with a limit of 10 items. Ralph's attribution for the cause of the customer's behavior is consistent with

a. the fundamental attribution error.

b. drawing an illusory correlation.

c. a self-serving bias.

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