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20 May, 21:06

Charlie, a manager at a textile company, is bothered by a lack in quality of products manufactured by his company. Charlie hopes to infuse quality into the company through continuous improvement by involving everyone who works there. This describes which control philosophy?

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  1. 21 May, 00:53
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    The answer is total quality management.

    Explanation:

    This concept refers to correcting mistakes in the production of a company. One key element is that it takes into account all the parties involved in the production, so that they can keep up with the training and improve the customer's service.

    In short, total quality management means continuously improving the quality of the outputs.
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