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13 January, 20:08

The Health Information Services department at Medical Center Hospital has identified problems with its work processes. Too much time is spent on unimportant tasks, there is duplication of effort, and task assignment is uneven in quality and volume among employees. The manager has each employee complete a form identifying the amount of time he or she spends each day on various tasks. What is this tool called?

a. Serial work distribution toolb. Work distribution chartc. Check sheetd. Flow process chart

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  1. 13 January, 20:42
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    The tool is called work distribution chart.

    Explanation:

    This type of chart serves as a diagnostic tool. It must reflect the time spent on specific activities, and the people involved in them.

    When used correcly, a work distribution chart eliminates unnecesary activities, analyses individual workers and might be useful for finding ways to improve efficiency in the workplace.
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