Hugo includes the following sentence in his memo: "The increase in profits is greater than any I have seen during my career." What is the flaw in this sentence?

A. It uses passive voice.

B. It uses a figure of speech.

C. It is not specific.

D. It uses obscure words.

E. It contains redundancy.

Answer: C. It is not specific.

Explanation: a business message is used within a business setting for internal or external communication. For a business message to be fit for use, it has to be accurate, clear and specific. The complexity of the message should be suited to the audience, with the purpose of the writing clearly stated.

Here, Hugo's sentence is not specific, it does not specify how much the profits have really increased. "The increase in profit is 10% greater than last year's profit" is a better sentence.