A phlebotomist is told to take procedural shortcuts to save time in collecting specimens during morning sweeps. She disagrees and chooses to follow the rules. Which professional characteristic is she exhibiting?

integrity

Explanation:

Professional characteristics are the qualities which specifically represent the level of commitment or performance of an individual towards his job. Some of such qualities include honesty, ethics, integrity, confidence, and responsibility. These qualities define a person and reflect his competency in a particular position. In the above case, the professional characteristic of phlebotomist reflects her integrity towards her job.