A technician is called to troubleshoot a problem where a user claims that none of the print jobs from this morning have printed. The technician sees that there is only one printer installed in the device list and it is a network printer shared with other users. What should the technician check?

Question

Social Studies

Maddison Short

5 January, 10:34

A technician is called to troubleshoot a problem where a user claims that none of the print jobs from this morning have printed. The technician sees that there is only one printer installed in the device list and it is a network printer shared with other users. What should the technician check?

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Answers (1)

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Barrett Hood · Answer 1

First of all check the printer hardware.

Explanation:

Then should check the users printer priority schedule. After all should print all jobs one by one to all users and put the printer working on.