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5 June, 14:11

A quality problem characterized by unsatisfactory performance that causes customer dissatisfaction is called: Answers: A. design problem B. process design problem C. unstructured problem D. efficiency problem E. conformance problem

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  1. 5 June, 16:20
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    Answer: E) conformance problem

    Explanation:

    Conformance problem is the issue that can occurs due to fall down or declination of the standard and quality of product to the limit to which it cannot be accepted by customer. It generates dissatisfaction because consumer requirement is not met.

    Other options are incorrect because efficiency problem is the issue due to product is not efficient enough. Unstructured problem is caused due to structural issue that occurs in product or service. Design problem and process design issue is the problem that occurs in designing and processing of product.

    Thus, the correct option is option (E).
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