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7 December, 02:44

Salma, the operations manager, and Chang, the human resource manager, argue over the allocation of targets, objectives, and resources among the leaders of different teams in their firm. Salma and Chang are likely to be involved in a (n) :

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  1. 7 December, 02:49
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    Substantive conflict.

    Explanation:

    Substantive conflict can be defined as those conflicts that occur over the matters of goals and the ways to attain these goals. Substantive conflict usually arises when two or more members of an organization do not agree on certain issues.

    In the given case, it is a substantive conflict as the disagreement has occurred between two members of an organization, Salma who is an operations manager, and Chang who is the HR manager. Their dispute is over the matters of allocation of targets, objectives, and resources.

    So, the correct answer is Substantive conflict.
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