Post two key insights you had from the scholarly resources you selected. Describe a leader whom you have seen use such behaviors and skills, or a situation where you have seen these behaviors and skills used in practice. Be specific and provide examples. Then, explain to what extent these skills were effective and how their practice impacted the workplace.

The correct answer to this open question is the following.

Although the question does not include the context or further references, we can say that two key insights that describe a good leader are its decision-making process and the courage he/she shows when the leader has to act.

Here is my example. I have seen how the Director of the company where my father works, acts swiftly, and shows no doubt when making decisions. My father has told us about these two traits it has, but sometimes I have witnessed him in the office when I visited my father's workplace last summer.

You see him and he commands respect. He enters a room and people pay attention. I have seen how he deals with problems and he shows no doubt to make a decision and act correspondingly. He knows when to act tough and with decisiveness, and when to be calm and soft in order to create understanding.