The following scenario is an example of which step in the five-step model of communication?

Pramod: "I asked Howard to take a look the problem. He said he would."

Max: "Do you think he can fix it?"

Pramod: "I think so. He said he fixed something similar last week."

The correct answer would be, Feedback.

Explanation:

Communication is simply to send a message from a person to another. When a person receives a message from another person, communication takes place. There are five steps involved in the communication process. These are

1: Sender's Idea

2: Sender encodes his idea into message

3: Sender sends the message through a channel

4: Receiver decodes the message which is received from the sender

5: Feedback given which travel back to the sender of the message

Now in this question, Pramod sends message to Max. In response, Max also send a message to the Pramod, and then again in response, Pramod sends feedback to Max. So all this conversation is basically the feedback of a question asked in it.