According to the authors, an important goal of interviewing is to move clients from Group of answer choices ideas to feelings. problem focus to person focus. closed questions to open questions. "stuckness" to intentionality.

The correct answer is "Stuckness" to intentionality

Ideally, the company should set up a specific sales sector, made up of people with experience in the industry, or smart people who can do well. However, the entrepreneur who is just starting out, with financial restrictions on hiring, has to face potential customers personally. A good customer interview is essential for the success of your business.