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24 January, 12:29

Jane says, "no phone calls, no paperwork, no interruptions, no getting up early." robert replies, "sounds like you're looking forward to your vacation." robert used which of the following listening skills?

a. effective observation

b. paraphrasing

c. effective repeating

d. eye contact

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  1. 24 January, 16:14
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    The effective observation was the listening skill that Robert used during his interaction with Jane. In addition, effective observation theorises that what makes a social work effective is by using his or her observations with regards to different cases. It is highly efficient in the teaching-learning process.
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