The "impersonality" of bureaucracies refers to the fact that

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Social Studies

Chanel

16 September, 16:47

The "impersonality" of bureaucracies refers to the fact that

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Nia Conway · Answer 1

I believe the answer is: work-related decisions are based on logic rather than emotions

"impersonality" of bureaucracies requires workers to detach their emotion and focus on mechanical ways to solve work-related problems.

This lead to the tendencies that put results as a measure of success while ignoring the process.