Philip Crosby believed that A. every product and service will have a small number of defects. B. the cost of poor quality is underestimated by most firms. C. quality does not have a price tag too large to pay. D. quality is the responsibility of assembly line workers.
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Home » Business » Philip Crosby believed that A. every product and service will have a small number of defects. B. the cost of poor quality is underestimated by most firms. C. quality does not have a price tag too large to pay. D.