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20 June, 21:56

During the sales presentation, the prospect interrupted the salesperson's presentation and said, "Wait a minute; this looks like it's going to cost too much." The salesperson responded, "I think you'll be delighted with how relatively inexpensive this program is. I'll address the subject of price in just a moment." Which objection-handling technique has the salesperson used?

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  1. 20 June, 22:57
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    i think it might be deflection
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