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14 October, 14:34

Which of the following is not one of the value gaps that can undermine customer experiences and can damage relationships?

a. Knowledge Gaps

b. Translation Gaps

c. Performance Gaps

d. Elevation Gaps

e. Perception Gaps

f. Service Quality Gaps

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Answers (1)
  1. 14 October, 16:45
    0
    Answer: B and A
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