Kimberly loves the ham and turkey from the Heavenly Ham store. There is only one store in her town, though, and it is pretty far away. She goes that direction on Saturdays for her daughter's music lesson, but by the time it's over and she's heading home, the store is already closed. Sometimes she brings a cooler and stops there before her daughter's lesson, but most of the time she forgets to bring the cooler. She usually ends up buying lunch meat at the grocery deli.

Which reason for changing providers does this represent?

A) involuntary switching

B) responses to service failures

C) pricing

D) inconvenience

E) ethical problems

Question

Business

Isabela Christian

26 January, 16:21

Kimberly loves the ham and turkey from the Heavenly Ham store. There is only one store in her town, though, and it is pretty far away. She goes that direction on Saturdays for her daughter's music lesson, but by the time it's over and she's heading home, the store is already closed. Sometimes she brings a cooler and stops there before her daughter's lesson, but most of the time she forgets to bring the cooler. She usually ends up buying lunch meat at the grocery deli.

Which reason for changing providers does this represent?

A) involuntary switching

B) responses to service failures

C) pricing

D) inconvenience

E) ethical problems

+2

Answers (1)

Know the Answer?

Helena Reyes · Answer 1

Answer: Option D

Explanation: An inconvenience refers to an irritating incidence that renders you just get out of out of manner, such as the embarrassment of a side trip that gets you off your normal route, or the discomfort of the clanging doorbell just when you're about to take a plate out of the microwave.

In the given case, Kimberly is unable to make a routine due to the hectic schedule she has to follow because of shortage of time and longevity of distances to go. Thus due to some out of control scenarios she is not getting in her own order.

Hence we can conclude that the correct option is D.