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4 August, 19:16

By comparing the types of skills used by managers at different levels within an organization, which of the following is true?

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  1. 4 August, 20:05
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    B. First-line managers use mainly technical and human relations skills, while top managers devote most of their time to activities involving human relations and conceptual skills.

    Explanation:

    First-line managers are a group of managers that are tasked to oversee the company's daily operation. This require them to directly communicate with the employees. This is why, they use mainly technical and human relations skills.

    Top managers on the other hand, are tasked to oversee the company's long term interest. They are the one that is involved in creating strategic planning that will drive the company to reach its end goal. This is why they rely most of their time on conceptual skills. That being said, top managers also need human relation skills to form network with other people who had high influence in the industry.
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