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18 July, 10:01

Dax has been promoted to a first-line manager. Dax's new position will require him to spend a lot of time

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  1. 18 July, 10:07
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    This new position as a first line manager will require him to operate his departments. This role requires him to assign tasks, manage the work flow, monitor the quality of work, solve the employees problems and keep informing the middle and executive managers on challenges and success on the ground level of the company.

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    First-line managers provide firsthand information on true challenges and can offer better and workable solutions. This is because they have the immediate view of the outcomes of the policies, strategies, marketing approaches and production capabilities of the company. They have the ear of upper managers, where they will offer solutions that can improve the processes in the company and the procedures. In addition to that, first-line managers are expected by the work-group employees to protect them from policies and initiatives which are unreasonable.
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