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4 October, 09:08

Payment status not available according to information that we have on file. What does this mean?

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  1. 4 October, 10:54
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    Answer: When "payment status not available" is used it means that some thing had occurred to prevent payment to an individual. The reason for this included the following;

    The individual is not eligible for that particular payment,

    The individual do not have tax clearance for let say 2 years,

    The individual have missing information etc.
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