Which of the following is characteristic of work groups and NOT work teams? goal of collective performance neutral or negative synergy individual and mutual accountability complimentary skills none of the above

goal of collective performance

Neutral and negative synergy

Explanation:

Work Group: In a work group, the main goal is to share information, neutral synergy, individual accountability, random and varied skills. A work group interacts primarily to share information, rather than to engage in work that requires joint effort.

Work Team: In a work team, the main goal is collective performance (greater than the sum of individual inputs), positive synergy, individual and mutual accountability, complementary skills. Work teams generate a potential for an organization to generate greater outputs with no increase in inputs, while work groups cannot perform this function.

none of the above

Explanation:

The difference between work groups and work teams can be seen from their different goals which are:

Work Group : work groups have goals which are sharing of information, individuals are being held accountable for their actions, group members have random and varied skills, and there is a neutral synergy Work Team : the goal of work teams include collective performance of team members, positive synergy, individual and mutual accountability of the team members and the team has complementary skills